Chief Operating Officer
Dr Lorraine Gailey BSSc, PhD, Dip CCS, MIOD
Lorraine’s background is in psychology and speech & language therapy which has given her a lifelong interest in improving personal communications and relationships.
Lorraine completed a degree in psychology and PhD in the psychology of lipreading at Queen’s University Belfast in the late 1970’s. She lectured in applied psychology to undergraduate and postgraduate vocational students at the University of Ulster from 1980-1988, during which time she also qualified as a speech and language therapist. From 1984 she headed the Department of Speech & Language Therapy at the University, and sat on the Academic Board of the College of Speech & Language Therapists and the Education & Training Board of the British Society of Hearing Therapists. She has served two terms on the Board of Trustees of the United Kingdom Council on Deafness, and is a founder member of the Alliance on Hearing Loss and Deafness.
She joined the LINK Centre for Deafened Adults in 1988 as Development Director, becoming Chief Executive in 1991 when the Founder-Director Rosemary McCall retired. She managed the organisation through a very active and successful period of expansion and growth, and in 2008 presided over the merger between LINK and Hearing Concern becoming Chief Executive of the resulting merged organisation Hearing Link. Recognising the importance of strong organisational underpinnings, she successfully completed the Institute of Directors Diploma in Company Direction in 2006.
In 2017, Hearing Link merged with Hearing Dogs for Deaf People, incorporating the charity as a distinct service within its larger counterpart. Lorraine is currently Chief Operating Officer.
Through all this time, Lorraine’s enduring interest and passion has been the rebuilding of relationships within the family, in the workplace and at leisure with people whose hearing has changed. She believes that in order to make best use of today’s amazing technological and surgical solutions, the individual needs first and foremost to adjust emotionally to changes in their hearing and begin to rebuild their inner confidence and self-esteem.