Hearing Link

Hearing Link Northern Ireland


Hearing Link has been working in Northern Ireland since 2013 and is rapidly building a team and the types of support we offer to people with hearing loss, their families and friends.

We have a regional office based in Lisburn, and deliver our key services, such as group and one-to-one support through our growing network of volunteers.

We also deliver community events and provide training to local organisations, both of which raise awareness of the practical and emotional challenges faced by those living with changes in their hearing.

The National Lottery Community FundWith the support of the National Lottery Community Fund, we will deliver our Connect Hear NI programme across the country which aims to help more people reconnect with their families and communities, while embracing experiences that they are commonly excluded from.

Video about Connect Hear NI

Support from Hearing Link Northern Ireland

Members of our Helpdesk Responder Team have personal experience of hearing loss and provide a point of contact for information or support that you may require.

They are assisted by our Community Support Volunteers who are located across Northern Ireland and able to provide personal and practical advice to support you through your next steps.

Get involved

We are always looking for new volunteers to join our team and can offer a wide variety of roles to match your skills, interest and availability. Anyone can apply to become a volunteer, whether you have a hearing loss, are the partner of someone with hearing loss or just want help out.

You can also choose to become a member of Hearing Link, or provide a donation towards our work. Either way you will be providing a hugely valuable contribution, by helping to ensure that we can meet the needs of people with hearing loss now and well in to the future.

We are always looking for opportunities to engage with our local communities by giving talks or providing information about the impacts of hearing loss.

Get in touch

Our office address is Hearing Link Northern Ireland, 23 Enterprise House, Lisburn Enterprise Centre, Enterprise Crescent, Lisburn, Co Antrim BT28 2BP.

For further information about any of the activities described on this page please email northernireland@hearinglink.org or by telephone 07534 563451.

We look forward very much to hearing from you!

Steering group

The Connect Hear NI Steering Group held their first meeting on the 24 January 2019. This new dynamic ‘Dream Team’ bring a wealth of experience and skills to the table and are keen to make positive changes for those with hearing loss across Northern Ireland.

Nicola Strahan: Chairperson

Martin Montgomery Lisa Townsend Jacqui Wilson
Nicola Strahan Martin Montgomery Lisa Townsend Jacqui Wilson

I’m profoundly deaf, and I work with hearing colleagues on a daily basis.

I have a degree in Computer Science and Business and postgraduate qualifications in Accounting and Personnel Management.

I have many years’ experience sitting on committees and boards in a voluntary capacity, including organisations centred around people with disabilities. I’m looking forward to a year of significant change for those with hearing loss in Northern Ireland.

I have had a severe hearing loss since the age of five, and I now work with people who a have hearing loss, helping them overcome obstacles in their life.

I volunteer for Hearing Link as facilitator on group programmes, and I’ve set up my own hard of hearing group in Newtownabbey.

I’m keen to be involved in the Connect Hear NI Steering Group in order to empower those affected by hearing loss – and to put Hearing Link firmly on the map in Northern Ireland.

I’ve been a volunteer with Hearing Link for four years and helped develop the Connect Hear NI project when it was still in the funding stages.

I have lifelong experience of deafness as well as numerous professional skills including public speaking, teaching, researching (PhD), writing, and graphic arts.

I feel I can offer a very broad perspective on hearing loss due to the fact that I am ‘on the crossroads between the Deaf and hearing world’.

I’m the Senior Business Improvement Manager for an international law firm, having previously worked as a management consultant for many years.

I have been hard of hearing since childhood and in recent years I’ve received valuable support from Hearing Link which helped me continue my career as my hearing loss worsens.

I am keen to champion improvements in accessibility and to use my skills to reciprocate the support I’ve received from Hearing Link.

Sue Benham Nuala Muldoon Craig Fisher
Sue Benham Nuala Muldoon Craig Fisher

I have sat on many steering groups over the years and have an abundance of knowledge related to hearing loss issues.

I have personal experience of hearing loss and understand the barriers faced by those affected.

I’ve got specific skills relating to equipment and technology that can improve the lives of those struggling to hear.

I am always accompanied by my gorgeous hearing dog Kristo.

I’m the Connect Hear NI Project Manager and have professional qualifications in Leadership and Management and in Business and Marketing.

I completed BSL up to level 3, and recently completed the OCN Level 3 in Notetaking for those with disabilities.

I’m looking forward to working with the steering group and making a success of this exciting new project.

Having been involved with Hearing Link NI for many years, I was keen to join the steering group to help guide it into the future.

I’ve got loads of ideas about the impact we could make in NI, particularly in respect to encouraging the use of technology. But at the end of the day people need people and the more opportunities we can create for those in the same boat to meet each other in person, the better.


Other useful organisations in NI


Belfast Health and Social Care Trust

The Sensory Support Team provide social work, technical aid and rehabilitation for service users with hearing loss, sight loss or dual sensory loss from age 18 upwards living in Belfast.

Northern Health and Social Care Trust

The Northern Trust is provides health and social care services across four council areas (Antrim and Newtownabbey District, Causeway Coast and Glens District, Mid and East Antrim District and Mid Ulster District).

South Eastern Health and Social Care Trust

The Trust provides health and social care services across the local government districts of Ards, North Down, Down and Lisburn.

Southern Health and Social Care Trust

The Southern Health and Social Care Trust provides health and social care services across the five council areas of Armagh, Banbridge, Craigavon, Dungannon, and Newry and Mourne.

Western Health and Social Care Trust

The Western Health and Social Care Trust provides health and social care services across the super council areas of Strabane and Derry City, Fermanagh and Omagh District and a portion of the Causeway Coast and Glens Borough Council area.



Lifeline is the Northern Ireland crisis response helpline service for people who are experiencing distress or despair.

Theatre NI

TheatreNI offers a captioning service to increase access to theatre and the performing arts for deaf or hard of hearing audience members.

Other useful organisations in the UK

A list of useful groups, clubs and not for profit organisations in the UK that may be of interest to adults with hearing loss, their friends and families.

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