Hearing Link

Hearing Link and coronavirus

Our services are more needed than ever, and we’re trying our best to adapt so we can continue helping people with hearing loss and their families and friends.

Firstly, from all of us at Hearing Link, we sincerely hope you, and those close to you, are all safe and well. We understand how difficult things are right now for a great number of people; physically, mentally, socially and financially. We are finding it difficult too. These are challenging times, but we are in this together as we try to navigate these unprecedented challenges.

Many people are feeling isolated. We understand this very well. A large number of deaf people whom we help have spent years feeling this way because of their deafness. Not being able to leave their homes, feeling cut off from loved ones, facing communication barriers every day, or simply having no face-to-face interaction at all, can make even the most resilient people feel isolated, lonely, trapped and anxious.

This is a daily reality for many deaf people, even before the Coronavirus outbreak, so it makes us even more committed to helping them. However, doing so is more difficult now.

Our Hearing Link and Hearing Dogs family does so much of its work in communities around the UK – LinkUp groups, face-to-face bespoke advice and support, and puppy training classes. All this has had to stop. And our fun community events, such as The Great British Dog Walks, have been halted. We’ve closed our online shop, The Grange restaurant and gift shop, and reduced activity in lots of other areas across our organisation. This is all affecting how we keep going, like it is for everyone at present, but we are resilient and optimistic about the future.

Helping deaf people and protecting our wonderful staff, volunteers, supporters, beneficiaries of our hearing loss services and recipients of hearing dogs, is our utmost priority, and our Hearing Link and Hearing Dogs family has really come together to navigate this unique period. We have calmly adapted, and we are confident we will overcome this turbulence with resilience and kindness.

We wanted to let you know, as a supporter of Hearing Link, that we are still here to support you and your family.

Our Helpdesk is open to answer your questions about hearing loss. Our volunteers are available to offer practical and emotional support for the changes and challenges you are facing as a result of your hearing. However, we do appreciate your patience and understanding at this time, because it may take a little longer than usual to reply.

Elsewhere in our organisation, all of our hearing dogs-in-training are now being trained in the homes (and gardens!) of their amazing volunteer puppy trainers. We are continuing to support our existing hearing dog partnerships, albeit remotely, and the adaptability shown by everyone who has a hearing dog has been remarkable.

The Coronavirus crisis may have slowed us down, but with our innovative staff, our adaptable and generous volunteers, and our wonderful dogs, it won’t stop us helping as many deaf people as we can.

We have a fantastic group of supporters, volunteers and staff who have been incredibly flexible and above all, kind and understanding, which makes things much easier all-round.

We care a great deal about our supporters, and we hope that sharing how Hearing Link and Hearing Dogs is coping during this time of crisis is reassuring. We’ll get through this together.

Thank you.

From all the team at Hearing Link and Hearing Dogs for Deaf People – stay safe and well.

If you need get in touch with Hearing Link with a general enquiry, visit our Contact Us page.

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