Helpful Hours

Helpful Hours is a free online webinar service available for anyone with hearing loss, their families and friends to join.
It has been created and designed using our volunteers’ experiences of living with hearing loss and deafness.
What is a Helpful Hour?
As the name suggests, it is a 60-minute webinar offering information and guidance on important hearing loss topics.
How is the Helpful Hour delivered?
We currently offer three different free sessions. You’re welcome to join one, two, or all three – whatever works best for you.
The options are:
- How to get the most from your audiology appointment – How to prepare, what to expect, and how to get the most out of your appointment.
- Managing your healthcare and hearing loss – Discover how a little preparation can make a big difference and help your appointments run more smoothly.
- Your homelife, your hearing – Explore practical tips and solutions to help make life at home with hearing loss a little bit easier.
To find out more about each webinar and how to book click on the titles above.
How sessions work
- Each session is led by our friendly volunteers who understand hearing loss firsthand.
- All you need is an email address and a computer or tablet with internet access. After you register, we’ll email you a link to the webinar. When it’s time, just click the link in your email to join the session.
- Live captioning is available in every session, so you can read what the volunteers are saying, and British Sign Language (BSL) support can be arranged on request.
- After the session we’ll send you a series of information sheets that support the topics mentioned in the webinar.
“In the past, I haven’t always known how to prepare and how to react during appointments and have felt dissatisfied as a result. I feel better prepared now.”
Helpful Hours attendee