Helpdesk

If you’re looking for answers, seeking support or simply need to talk to someone who understands – just ask!

All of our Helpdesk Responders have personal or professional experience of hearing loss and they are ready to offer information, guidance, and support to help you take your next step – whether you have hearing loss yourself or wish to support someone else.

Our Helpdesk is monitored during office hours Monday-Friday, 9am-5pm.

We will pass your question to the most appropriate volunteer Helpdesk Responder for a personalised reply. This can sometimes take several days, but we will endeavour to have answers for you sooner.

Please get in touch:

For a more immediate response, our Helpdesk responders are available Monday-Friday, 2-3pm via Live Chat. Click below to start a chat.

Alternatively, you can contact our Helpdesk in the following ways:

• Type your question into the form below and click submit. Or;
• Drop us an email to helpdesk@hearinglink.org. Please include your first and last name and your postcode in your email.

Please note because we are a UK-based service, we are only able to accept enquiries from people who reside in the UK.