Helpdesk

If you’re looking for answers, seeking support or simply need to talk to someone who understands – just ask! Many of our Helpdesk Responder Team have personal experience of hearing loss and they are ready to offer information, guidance and support to help you take your next step – whether you have hearing loss yourself or wish to support someone else.

Our Helpdesk is monitored during office hours on Monday, Wednesday and Friday from 10am-2pm. We will pass your question to the most appropriate volunteer Helpdesk Responder for reply. This can sometimes take up to 10 days, but we will endeavour to have answers for you sooner.

A note on our Christmas opening hours:

Please read this news item regarding our helpdesk opening hours over the holiday period.

Please get in touch:

• Type your question into the form below and click submit. Or
• Drop us an email helpdesk@hearinglink.org

Please note that as a UK charity, Hearing Link is only able to accept enquiries from people resident in the UK.