Here to Help

Whoever you are, whatever your hearing loss, we’re here to help. 

You don’t have to face hearing loss alone. We’re here for anyone experiencing changes in their hearing, and their loved ones, to offer confidential guidance and support. Our specialised services are shaped around you, helping you to take your next step towards living well with hearing loss. 


Hearing loss can affect anyone at any time of life. This invisible disability can bring isolation, impact relationships and cause issues with safety. We know that getting the right help as early as possible can prevent further issues from developing. 

All our volunteers and staff have lived or professional experience of hearing loss. We understand and will work with you to find the support and solutions that feel right for you. This could be group support sessions, information days, being partnered with a highly-skilled hearing dog, or something else. 


If you’re looking for answers — or simply need to talk to someone who understands — please contact our confidential Helpdesk for information, guidance and support.  


Telephone: 01844 348111 

LiveChat at  

Open Monday – Friday, 9am – 5pm. LiveChat is closed on bank holidays. Standard network charges apply. 

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Helpful Hours sessions 

These free 60-minute sessions, for people with hearing loss and their loved ones, provide tips and advice on important hearing health topics and answer frequently asked questions. You can join a Helpful Hours webinar or join at one of our in-person Hearing Information Days. 

Sign up to a Helpful Hours session 

LinkUp Support Groups 

Our free face-to-face support groups run across the UK to connect people living with, or alongside, hearing loss. During the groups, in a supportive space, people share experiences, technology and communication solutions. 

Join a LinkUp Support Group [Link to registration form] 

One-to-one Hearing Support Sessions 

These sessions give you space to explore the impact of hearing loss on your life with someone who understands. Taking place on a video call or in-person, an experienced Peer Support Volunteer or hearing loss specialist can offer you emotional and practical support to help you take your next step. 

Find a Hearing Support Session  

Our online shop offers a range of carefully designed products to help you in daily life and when telling others about your communication or lipreading needs. Products include badges, lanyards, alerting devices and much more. 

Browse our online shop

If you or your loved one is experiencing hearing loss, you don’t have to face it alone. We’re here to help. 

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