Here to help

Man and woman, middle aged contemplating. Wording reads: Hearing loss? You're not alone.

Whoever you are, whatever your hearing loss, we’re here to help. 

At Hearing Link Services, we’re here for anyone experiencing changes in their hearing, and their loved ones, to offer confidential guidance and support.

Infographic depicting number of people in the UK with hearing loss. It reads: One in five people in the UK are experiencing some level of hearing loss and this number is expected to increase.

If you’re experiencing hearing loss, you’re not alone. One in five people in the UK have a hearing loss and we know the impact it can have.

That’s why our specialised services are shaped around you, helping you to take your next step towards living well with hearing loss. These include group support sessions, information days, our highly-skilled hearing dogs and more.

All our volunteers and staff have lived or professional experience of hearing loss. We understand and we’re here to help.

Image of James with a quote next to it. The quote reads: "I personally have used the Hearing Link Helpdesk to ask about equipment that would help me when I'm using my phone and their reply was a great help to me. Since then, I have become a Hearing Link Services volunteer. Because I have lived experience of now a lot of knowledge, I can help other as they take on their hearing loss journey. you don't have to face this alone; we can help! James

You don’t have to face hearing loss alone.


Helpdesk 

If you’re looking for answers — or simply need to talk to someone who understands — please contact our confidential Helpdesk for information, guidance and support.  

Email: helpdesk@hearinglink.org 

Telephone: 01844 348111 

LiveChat at hearinglink.org  

Open Monday – Friday, 9am – 5pm. LiveChat is closed on bank holidays. Standard network charges apply. 

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Use of your data: Your data will be only be collected, processed and stored by Hearing Dogs for Deaf People and Hearing Link Services in line with our Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Other ways we can help

Helpful Hours sessions 

These free 60-minute sessions provide tips and advice on important hearing health topics and answer frequently asked questions.

Sign up to a Helpful Hours session 

LinkUp support groups 

Our free face-to-face support groups run across the UK to connect people living with, or alongside, hearing loss. During the groups, in a supportive space, people share experiences, technology and communication solutions. 

Join a LinkUp support group

One-to-one Hearing Support Sessions 

These sessions give you space to explore the impact of hearing loss on your life. Taking place on a video call or in-person, an experienced Peer Support Volunteer or advisor can offer emotional and practical support to help you take your next step. 

Find a Hearing Support Session  

Our online shop offers a range of carefully designed products to help you in daily life and when telling others about your communication or lipreading needs. Products include badges, lanyards, alerting devices and much more. 

Browse our online shop

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We value your feedback

If you have any suggestions as to how we can improve this page, please do let us know. Please note that we cannot respond directly to feedback left below, however if you have any questions for us, please email helpdesk@hearinglink.org or click the link at the top of this page.