Freeview is rolling out its award-winning Accessible TV Guide which will make it simpler for viewers with accessibility needs to discover and find content more easily. Developed with insight from viewers, advocacy groups, and accessibility research agencies, the Accessible TV Guide won Gold at this year’s Connected TV Awards. It is the first dedicated accessibility […]
A new video resource is now available to support managers, staff and volunteers who are using phone and video calls to deliver health, care and befriender services to older people, a high proportion of whom have hearing loss. The video by Ideas for Ears is highly practical and looks at problems caused for those not easily […]
The Scottish Government has published a revised Charter of Patient Rights and Responsibilities. Every person who accesses NHS services in Scotland has rights about how they access and receive their care. These rights ensure that people are treated safely, fairly and effectively, and with consideration, dignity and respect. The Charter of Patient Rights and Responsibilities […]
A new survey, commissioned by BT in partnership with the UK Council on Deafness, has revealed that only 1 in 20 people who are deaf or have a hearing loss can complete tasks over the phone. The impact of this results in 70% asking friends and family members asking for help with basic calls. Although […]
The Next Generation Text Service, provided by BT, will now be known as Relay UK. BT launched its new service today (25th November 2019) with a new and improved app of the same name, which is free to use and available to UK mobile customer. The development of Relay UK has been led by BT […]
The Department for Infrastructure (DFI) in Northern Ireland is seeking the views of older people and disabled people about the Concessionary Fares Scheme. This short survey should take around 5-10 minutes to complete and has been developed in conjunction with the Inclusive Mobility and Transport Advisory Committee (IMTAC). If you require the a copy of […]
Action on Hearing Loss (AOHL) has launched a survey to find out what support deaf, and people with hearing loss and tinnitus receive in the workplace. Five million people of working age are deaf or have hearing loss or tinnitus, but little is known about the support people are getting – or not getting – […]
